Frequently Asked Questions
Yes. If you don’t absolutely love your purchase, we accept returns or exchanges within 14 days of delivery. Items must be unworn, with original tags attached. Final sale items are not eligible.
Shipping is free across the U.S. Standard delivery takes 4-8 business days. Need it faster? Express options are available at checkout. International delivery times vary by location.
We offer refunds or exchanges for eligible items returned within 14 days. Refunds are issued to the original payment method. If you received a damaged or incorrect item, we’ll make it right immediately.
Product & Brand Questions
We built Charlie Suede for women who aren’t afraid to stand out. Every piece is designed to make you feel bold, confident, and completely you no boring basics here.
No mass production. No fleeting trends. We design small, intentional drops with bold cuts and timeless energy. It’s fashion that feels personal because it is.
Charlie Suede is for the woman who knows her worth. Whether you’re owning the room or just running errands in style, our pieces are made to elevate your everyday.
Because we believe in exclusivity. Once a style sells out, it usually won’t return. We want you to own pieces that feel one-of-a-kind just like you.
We don’t chase trends we set standards. Our pieces are crafted with care, in limited quantities, and designed to last beyond a season.
Orders, Delivery & Care
We recommend cold hand washing and laying flat to dry to preserve the shape and fabric. Always follow the label instructions for best results.
Rarely. Most drops are one-time runs so if you’re eyeing something, don’t wait.
We start processing orders fast. Once submitted, changes or cancellations aren’t guaranteed. Reach out ASAP at info@charlisuede.com we’ll do our best to help.
Yes, we ship worldwide. Shipping costs and delivery times depend on your location. Any customs duties are the buyer’s responsibility.
Need Help?
Email us at info@charlisuede.com with your order number and what you’d like to return or exchange. We’ll guide you through it quickly.
We’re so sorry! Please email us within 7 days of delivery, and we’ll make it right no extra cost to you.
We’re always here. Shoot us an email and we’ll respond